Marsh Maternity Ward:
Two years on, the hospital is now starting to see the results of this investment. The Trust’s maternity directorate has been the biggest advocate of IIE® to date, with representatives from the department attending each of the programmes run thus far. In many cases, maternity staff have even formed the majority of the group. Indeed, Marsh Ward, one of several maternity wards at the Trust, is leading the way, demonstrating what an impact IIE® can have on this sector.
Although only a third of the staff on the ward have experienced the programme thus far, they have transformed the culture and working environment for all, with their enthusiasm rubbing off on their fellow colleagues. More programmes are planned for 2017.
Staff on the ward have gone on to implement several measures to make the ward a more positive place to work. This has involved the introduction of positive team evenings, which provide focus, clear objectives and a sense of belonging. Emphasis was placed not only on teamwork, but also on the individual to ensure that the whole group bought in to the changes. This is exemplified by the group’s decision to name themselves ‘MARSHIANS’ (Motivated, Assertive, Reliable, Supportive, Hardworking, Inspiring, Amazing, Nurturing, Strong), demonstrating their pride in their reinvigorated team. Posters have been placed strategically across the ward, spelling out the dual-meaning of this aspirational acronym. It is clear that these transformational changes have been instigated by junior staff members, such as health care assistants, with senior managers then buying into the process. It was spearheaded from the bottom up, ensuring the team’s genuine and complete ultimate buy-in.