Everest College Phoenix and The Pacific Institute® (TPI) initially joined forces to bring Intelligent Heart concepts to the college’s Phoenix, Mesa and online students. The partnership reached a deeper level with profound strategic impact when Intelligent Heart became the core of cultural transformation.
Provost Thomas Waite joined Everest College Phoenix (ECP) in December 2012 and created the Comprehensive Retention Initiative to transform academics, the classroom and the culture. He created a bold plan to streamline academic leadership across campuses and modalities, transform the classroom and the student experience through academic technology, and infuse the culture with Intelligent Heart principles. He recruited academic leaders Stuart Vanorny as Chief Design Officer, and Mary Nisbet as Dean of Academic Affairs, with whom he had worked for over a decade, to take the plan from strategy to implementation.
Within 60 days of his arrival at the college, ECP Academic Affairs was fully reorganized to integrate ground campus and online academic leadership into a cohesive team. Within six months, The Pacific Institute experts were engaged; the Strategies for Success course was on Stuart Vanorny’s instructional design drawing board with TPI’s Thought Patterns for a Successful Career® text as the foundation; and Mary Nisbet launched development of the New Faculty Assessment course that established Intelligent Heart principles as foundational to teaching excellence.
The redesigned Strategies for Success course launched in October 2013 with impressive results: 22% improvement in student success (A/B/C), 4.5% increase in retention (28 more students completed the course), and 7.8% improvement in attendance.
Intelligent Heart had a proven track record and strategic momentum. ECP’s next step: the path from training and curriculum to cultural transformation